This Privacy Policy outlines how Evolution Podiatry Limited collects, uses, and shares your personal information when you use our services, including attending appointments, purchasing products, contacting us, or visiting our website.
We are committed to protecting your privacy and complying with the General Data Protection Regulations (GDPR) 2018.
Information We Collect:
To provide you with podiatry services and process your purchases, we collect the following information:
- Personal Information: Name, address, email address, phone number, date of birth.
- Medical Information: Relevant medical history, current health conditions, medications.
- Payment Information: Payment card details, and billing address.
This information is stored securely on an electronic patient record and diary system with password protection and access controls.
How We Use Your Information:
We use your information for the following purposes:
- Providing Podiatry Services: Assessing, diagnosing, and treating your foot and lower limb conditions.
- Appointment Scheduling and Reminders: Manage your appointments and send you reminders.
- Processing Payments: Taking payments for our services and products.
- Communication: Responding to your inquiries and providing customer support.
- Legal Compliance: Fulfilling our legal obligations, such as record-keeping for tax purposes.
Legal Basis for Processing:
We collect and use your information based on the following legal grounds:
- Providing Healthcare: Processing is necessary to provide you with podiatry care.
- Contractual Obligations: Processing is necessary to fulfil our contractual obligations when you purchase products or services.
- Legal Compliance: Processing is necessary to comply with legal obligations.
- Consent: We may ask for your consent to use your information for specific purposes, such as sending you marketing materials. You can withdraw your consent at any time.
Marketing:
We may occasionally send you marketing materials about our services, products, and promotions. We will only do this if you have given us your explicit consent. You can opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option in our emails.
Information Sharing:
We may share your information with the following third parties in limited circumstances:
- Medical Professionals: With your consent, we may share your information with other healthcare professionals involved in your care, such as your GP or a specialist.
- Service Providers: We may share your information with trusted third-party service providers who assist us with essential business functions, such as payment processing, IT support, and administrative services. We have contracts with these providers requiring them to protect your information.
- Business Transfers: In the event of a merger, acquisition, or sale of our practice, your information may be transferred to the new owner.
- Legal Compliance: We may disclose your information if required by law or legal process.
- Data Security: We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:
- Password protection: All our systems are password-protected.
- Access controls: Only authorized personnel have access to your information.
- Secure storage: Your information is stored on secure servers.
- Regular backups: We regularly back up our data to prevent data loss.
Your Rights:
You have the following rights regarding your personal information:
- Right of access: You can request access to your information.
- Right to rectification: You can request correction of any inaccurate or incomplete information.
- Right to erasure: You can request deletion of your information in certain circumstances.
- Right to restriction of processing: You can request restriction of processing of your information in certain circumstances.
- Right to data portability: You can request a copy of your information in a portable format.
- Right to object: You can object to the processing of your information in certain circumstances.
To exercise any of these rights, please contact us using the contact details below.
Contact Us:
If you have any questions about this Privacy Policy or our data protection practices, please contact us at:
Evolution Podiatry Limited, The Portobello Clinic, 12 Raddington Road, London, W10 5TG.
Tel: 07747 802268/ email: [email protected]
Updates to this Privacy Policy:
We may update this Privacy Policy from time to time.
Any changes will be posted on our website.
Effective Date: 19/11/2024
